for Amazon and Subsidiaries
Open enrollment is here! Visit the 2025 plan options page to learn about your plan options and what’s new for 2025.
For additional information about your open enrollment window, benefits or to enroll, visit Amazon A to Z.
Help when you need it
Quality health care is more than just going to the doctor once or twice a year. Sometimes you need personal, ongoing support to manage the other things life throws your way.
Aetna® Back and Joint Care
Through the Aetna® Back and Joint Care program, Hinge Health provides all the tools you need to get moving again from the comfort of your home. You'll get exercise therapy tailored to your condition and a personal care team of experts. Best of all, it's at no additional cost to you – 100% covered by your employer. To learn more call 1-855-902-2777 or join today.
Access exceptional cancer care
When you or someone in your family has received a cancer diagnosis, there is nothing more important than finding the very best expertise. Amazon has partnered with AccessHope to offer employees access to the resources they need from the comfort of their home.
Contact AccessHope at 1-800-811-4993 to connect with knowledgeable, compassionate cancer specialists who can help you take the best next step.
Facilities known for quality care
As an Aetna member, you’ll have access to a special network of hospitals and other facilities known for quality care. The Aetna Institutes® is a program that offers access to networks of high-performing hospitals, clinics and health care facilities that offer specialized care. These programs are:
- Institutes of Excellence® for Transplant support, Infertility, and Pediatric Congenital Heart Surgery
- Institutes of Quality® for Bariatric, Cardiac, and Orthopedic
- Institutes of Quality for Behavioral Health
- Gene-based, Cellular and Other Innovative Therapies (GCIT®) Designated Networks
Diabetes management, simplified
Livongo is offered at no cost to you and your family members with diabetes and coverage through the Aetna health plan. Receive an advanced meter that automatically uploads glucose readings to your secure online account, support from Certified Diabetes Educators when you need it, and unlimited strips and lancets—all at no cost to you.
Click here to enroll or call Livongo Member Support at 1-800-945-4355 and mention registration code “AMAZON.”
Give your baby a healthy start
From managing pregnancy symptoms to quitting smoking, the Aetna Maternity Program helps you have a healthy pregnancy. For details, call 1-866-574-9124 and press 5 to speak with an Aetna Concierge about the Aetna Maternity Program. To learn more about genetic counseling, see here for details.
Fertility benefits and expert care
Amazon has partnered with Progyny to give you comprehensive infertility coverage and more options to have a child. Progyny is a best-in-class fertility benefits provider that offers personalized care with a nationwide network of specialists.
Visit the Progyny website to find a specialist near you or call 1-855-369-3343.
Everyday help for everyday living
Resources For Living is your one-stop place for all your mental health and wellbeing needs. Whether you’re looking to manage everyday life or overcome a major challenge, a team of care partners will guide you through your options and connect you to services that work for you.
Meet with a counselor from anywhere
Televideo makes it easier to access Aetna Behavioral Health services. It’s the next best thing to being in the same room without the drive time.
Click here to see a list of virtual providers.
Get emotional support when you need it
Sometimes life can be overwhelming. And while occasional feelings of worry, depression and anger are normal, they can keep you from functioning at the level you’d like. The AbleToTM program can help you work through these times with counseling via secure video or phone. Learn more by calling 1-844-330-3648 Monday through Friday between 9 a.m. and 8 p.m. ET or by visiting the AbleTo website.