2026 Benefits Open Enrollment Is Here! You'll be notified when it's your turn to enroll during the phased rollout between September 18 - November 19, 2025. Don't miss your opportunity to choose the right coverage for you and your family. Visit A to Z to check your enrollment phase and explore your benefits options.

Time-saving support

We know you’re busy. That’s why our digital tools are designed to provide you with the information you need to make timely, informed decisions about your health care options.

Find a doctor or facility

You can search our online provider directory by city, state or provider name or specialty. If your doctor isn’t listed, you can call 1-866-574-9124 to find a network provider near you.

Know before you go

Did you know that medical costs for the exact same service can differ greatly between health care providers? Compare estimated costs* before you receive care by visiting the Aetna member website and following these steps:

Log in to Aetna Member Website
Click Find Care & Pricing
Select Go Find Medical Pricing

24/7/365 Aetna Concierge support

You can get around-the-clock information and support. Call an Aetna concierge at 1-866-574-9124.

Take care of benefits business

Find a doctor, view coverage and costs, manage claims — and so much more! Once you register, you can access your member website anytime, anywhere and on any device.

Find your health info in one place

There’s no need for paper records when your medical history is accessible right from your phone. Keep track of doctor’s visits, test results, medications and more on our member engagement platform.

Get medical advice when you need it

Do you have a health question? With the Medical Advice/24-Hour Nurse Line, you can speak to a registered nurse about things like health issues and wellness topics at no cost.** Call 1-888-434-9473 to speak to a nurse. Our nurses can also connect you to a licensed doctor by web, phone or mobile app in under 10 minutes for treatment and prescriptions (office visit fees apply).

Find easy-to-understand information

Diagnosed with a medical condition? Unsure about treatment options? Facing possible surgery? Our free health decision support resources can help. You can access a library of online learning programs on everything from back pain and hypertension to C-sections and bariatric surgery. To learn more visit the Aetna member website and select the health and wellness tab.

Go mobile with our app

Download our free Aetna Health^SMapp on iTunes or Google Play to take care of benefits business, find doctors and show your ID card. Learn more about our app here. You can also find out what Apple^® apps we recommend to help you get fit. On your iPhone^®, go to apple.co/2vfdS1g (standard text messaging and other rates from your wireless carrier may apply).

*The tool gives you an estimate of what you would owe for a particular service based on your plan at that very point in time. Actual costs may differ from the estimate if, for example, claims for other services are processed after you get your estimate but before the claim for this service is submitted. Or, if the doctor or facility performs a different service at the time of your visit.

**Only your doctor can diagnose, prescribe or give medical advice. The Medical Advice/24-Hour Nurse Line provides information on more than 5,000 health topics. Contact your doctor first with any questions or concerns regarding your health care needs.

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