for Amazon and Subsidiaries
- Effective January 1, 2025, Providence providers and facilities in the state of Oregon are no longer participating in your plan’s network. Providence providers in Jackson and Josephine counties will remain in network through February 16, 2025. If you did not receive a prior notification, we truly apologize we did not notify you earlier in the process and for any inconvenience this causes.
- We are continuing our contract discussions in hopes of reaching an agreement that will bring them back into our health plan networks.
- If you are currently receiving an active course of treatment, you should download the Transition of Care form and request your doctor fill it out. You can contact the Health Concierge team at 1-866-574-9124 with any questions.
- For additional details please click here.
Here For You.
With all that’s going on in the world, taking care of your health may have taken a back seat. We’re here for you with special resources and support to help you make time for care.
In Your Corner
Whether you’re a current member or thinking about joining Aetna, don't hesitate to call us anytime. Your Aetna Concierge team is here for you 24/7 at 1-866-574-9124
Your team knows the ins and outs of your Amazon benefits, even the ones not offered through Aetna. So don’t spend time searching for answers on your own. That’s why we’re here. We can help you:
• Find a provider
• Understand your benefits and what’s covered
• Understand your medical bills and research errors
• Plan for upcoming treatments
• Book appointments
• Get connected with health plan resources like a nurse care manager or our maternity management program
